Repair guides
Understand possible causes, safe observations and when your appliance needs a technician.

Washer not draining: possible causes and when to call
Water left in a washer may involve the drain path or an interrupted programme. Learn how to distinguish drainage from poor spinning and what you can observe without opening the appliance.

Fridge not cooling: possible causes and safe observations
Poor refrigerator cooling may involve settings, door closure or a fault that needs inspection. Protect food first, then note whether the fridge, freezer or both are affected.

Dishwasher not draining: causes and when to request repair
Water covering the dishwasher floor after a completed cycle may indicate a drainage problem. Learn the difference between a small residual amount and standing water, and when to stop using the appliance.
Useful reading without dismantling
Start with the guide that matches the problem: water left in a washer, poor fridge cooling or a dishwasher that will not drain.
These observations do not require opening covers or touching connections, and do not replace an inspection.
For practical help, explore our appliance repair services or request a visit. See the FAQs for service information.
